Change Management In Action Training Course

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Course Code



7 hours (usually 1 day including breaks)


  • A Basic Understanding of Management Principles
  • Training and/or Management Experience
  • Project Management Experience



  • All Levels of Management.
  • Technical Experts.
  • New Project Managers.


Change Management skills have increasingly become a core requirement for the effective management of projects, budgets and personnel. One key lesson our trainers have seen repeated across numerous industries through the Covid-19 pandemic is not to wait for change to overcome your organisation. Change Management principles need to be embedded in business resilience programmes. Utilising David Snowden’s Cynefin model as a basis for developing sense making before making strategy the course takes the candidates away from rigid and process decision-making structures which can impede collective and creative thinking. Building flexibility into decision-making structures not only enhances business resilience but promotes efficiencies from existing structures.  

By the end of this training, participants will be able to:

  • Recognise the need to consistently plan with flexibility.
  • Understand the meaning of contingent business processes.
  • Adapt their risk management systems to become more resilient.
  • Design countermeasures against complacency and tunnel vision.
  • Develop and implement an effective and consistent change management strategy.

Format of the course:

  • Highly interactive lecture and discussion.
  • Lots of exercises, practice and planning.
  • Hands-on experience of change management templates.

Course Outline

  • Introduction
  • Why flexibility is needed now more than ever.
  • Change is great: What Just Happened?
  • Addressing the Mindset of Constant Change.
  • Managing Change in Complex Systems.
  • The consequence of standing still.
  • Building a Template for Change.
  • Summary and Conclusion.



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