Course Outline

What It's Really About – Attempting to Define the Concept of Change

  • Definitions of Change
  • What Does Managing Change Mean?
  • The Purpose of All This – On Factors Triggering the Need for Change in an Organization
  • How to Tackle It? - Different Models for Approaching Change in a Company

Change is Made by People – Psychological Aspects of Change

  • Change – Opportunity or Necessity?
  • About the Non-Existent Terrible Dragon – Fear and Stereotypes Regarding Change
  • We Are Going to Battle – Preparing People for Change
  • The Role and Specifics of Communication in Introducing Change

Is It Time Yet? – When Are We Ready for Change?

  • Are We Really Ready???? About Internal and External Reasons for Change
  • Maybe It’s Better Not… On Different Types of Resistance to Change, Their Identification, and Ways to Overcome Them
  • When We Fear the Future – Albee and His Model of Understanding and Reducing Stress
  • Pros and Cons – When Do We Respond Positively and Negatively to Change?

The Organization is Like a Person – It Develops – Proposal for Analyzing Organizational Development According to Greiner

  • Stages of Organizational Development in Greiner’s Model
  • Operating Instructions for Change – Guidelines for Implementers on How to Respond and Manage in Different Phases

Self-Motivation, Positive Attitudes, and Creativity in the Process of Introducing and Managing Change

  • Change Begins Within Us – On Recognizing Our Own Emotions, Attitudes, Positions, and Reactions to Change
  • There’s Always Another Way – Seeking New Solutions in Familiar Situations

Step by Step – Stages of Managing Change:

  • Setting the Overall Organizational Goal,
  • The Scale and Impact of the Change,
  • Change and Organizational Culture,
  • Warning Signals – The Need to Identify Critical Constraints.

Building a Change Project:

  • Step by Step - Breaking Down into Stages,
  • Who’s Who – Dividing Roles and Responsibilities,
  • It Might Be Different – Awareness of Possible Decline in Motivation,
  • Observation and Evaluation - Methods for Monitoring and Measuring Results

Lead Us, Leader!!! The Role of the Leader in the Change Process

  • The Role of the Leader in the Face of Change
  • Selecting Tools and Management Styles in the Context of Change
  • Can Everyone Be a Change Leader? – The Competency Profile of a Change Leader

Alone or as a Team? – Involving Employees in the Change Process – Drucker’s Model.

  • The Unexpected – On Sudden Success, Failure, or External Events,
  • The World of Imagination vs. Reality – On Discrepancies Between Expectations and Facts,
  • The Change Process as an Indicator of the Need for Innovation
  • Sudden Death or a Fortunate Turn? – Changes That Surprise Everyone.

Effective Influence by the Change Leader

  • Building Trust and Acceptance of Organizational Changes
  • Persuasion – Convincing People to Embrace Change
  • Influencing People in a Change Situation – K. Barnes and R. Cialdini Model

Requirements

The course is general in nature and participation in it does not require specialist knowledge

 14 Hours

Number of participants


Price per participant

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